Quality Assurance

Commitment to Quality

We are committed to providing our customers with the highest quality products possible. Elcom’s QA Department is involved in all stages of the product lifecycle, from product design specification, through product development, testing, production, and product revisions. All of our design, procurement, manufacturing, test, inspection, and general business processes are documented, measured, controlled, and continuously improved per ISO 9001:2000. The keystone of our corporate quality strategy is to cultivate a work environment where all of our employees understand that quality, reliability, and customer satisfaction should be the focus of all our day-to-day activities.

Elcom’s Quality Policy

Elcom Technologies is committed to achieving customer satisfaction providing quality products through

The Elcom Quality Policy requires that each Elcom employee embrace the principles in the acronym ACT described above. Each Elcom employee is Accountable, must Continually strive to Improve product and processes, and Team with fellow employees and customers to achieve customer satisfaction.

Inspection and Test Processes

New product development requires complete design verification to customer specification before release to production. This design verification cycle typically includes HALT (Highly Accelerated Life Testing) to determine if product margins and reliability are sufficient prior to production release.

As a supplier to Department of Defense Agencies, Prime Defense contractors and worldwide (US Allied) defense organizations, Elcom has implemented many processes based on AS9102 including First Article Inspection and Foreign Object and Debris (FOD) prevention and detection.

All products are 100% functionally tested and inspected during the production process including ESS (Environmental Stress Screening) or HASS (Highly Accelerated Stress Screening).

Quality Assurance performs a final product performance audit before products are shipped to the customers.

Elcom Customers may require Design Reviews, on-site source inspection, government source, First Article Acceptance Testing, Pre-cap inspection, etc. Elcom welcomes this interaction with its customers as it builds both confidence and teamwork and ultimately improves the understanding of critical customer requirements and Elcom capabilities.

Certifications

ISO 9001:2008

Elcom's Technologies quality programs have been audited and certified to comply with ISO-9001 since 2003. Elcom has been ISO-9001:2008 certified as of 2009.

Workmanship, Inspection and Test Standards:

IPC-A-610D, Class 2 and 3, Standards
Elcom manufactures RF systems and sub-systems to IPC-A-610D, Class 2 and 3, Standards. All Elcom assemblers and QA Inspectors are certified to IPC-A-610D and receive annual training in required skills. Elcom QA has a Certified IPC Trainer (CIT) on staff to allow for easy training and recertification as needed.

MIL-HDBK-454, MIL-STD-202, MIL-STD-461, MIL-STD-810, RTCA/DO-160
Elcom manufactures products for the defense sector conforming to MIL-HDBK-454 which are tested or inspected to standards such as MIL-STD-202, MIL-STD-461, MIL-STD-810 and RTCA/DO-160 (Safety of Flight) among others.


UL Safety 60950, FCC part 15, CE
Elcom supplies products that meet and are certified to UL Safety 60950, FCC part 15, and CE safety and emissions standards. Elcom can also supply products which conform to Telecommunications Standards such as GR-253 and GR-499.